In short
This page puts our official terms & conditions into plain language. The full official version is the binding text and applies if anything here differs.
01The services
SuperMIA is a conversational AI platform. We may change, add or discontinue features over time.
02Eligibility
You must be able to form a binding contract to use the services. Additional restrictions apply to minors, and anyone under 13 may not use the services.
03Accounts and security
Provide accurate information, keep your credentials safe and tell us about any unauthorised use. You are responsible for activity on your account.
04Acceptable use
Don't misuse the services. Prohibited conduct includes, for example:
- Distributing malware or spam
- Infringing intellectual property
- Attempting unauthorised access
05AI outputs and human oversight
AI-generated output may be inaccurate. You are responsible for reviewing it and keeping appropriate human oversight before acting on it.
06No professional advice; no emergency use
The services do not provide medical, legal or financial advice, and must not be used for emergencies.
07Voice, messaging and end-user consent
If you use the services to call or message people, you are responsible for obtaining any legally required consents and honouring opt-outs.
08Call recording (optional)
If you turn on call recording, you must give the required disclosures and obtain any consent the law requires.
09Subscriptions, billing, auto-renewal and taxes
Subscriptions are billed monthly and renew automatically until cancelled. Fees are non-refundable, past-due accounts may be restricted, and applicable taxes are your responsibility.
10Trials, betas and promotions
Trials and promotions may be time-limited, changed or ended. Beta features are provided as is.
11Third-party services and integrations
The services connect to third-party providers, such as email platforms. We are not responsible for those third-party services.
12Data, privacy and retention
Our Privacy Policy explains how we handle personal data. These terms define Customer Data and Usage Data and cover model training and retention. Customer Data is generally kept for up to 90 days after termination.
13User content licence
You keep ownership of your content and grant us a limited licence to use it to operate the services.
14Intellectual property
We own the services. You receive a limited, revocable licence to use them under these terms.
15Feedback
If you send us feedback, we may use it without restriction or compensation.
16Service levels
Uptime commitments apply only under a separate, signed enterprise agreement.
17Suspension and termination
We may suspend or end access for violations, security risk or non-payment. Some sections continue to apply after termination.
18Disclaimers
The services are provided “as is” and “as available”.
19Limitation of liability
Indirect damages are excluded. Our total liability is limited to the fees you paid in the three months before the claim, or $100 if you paid nothing.
20Indemnification
You agree to indemnify us against claims arising from your use of the services.
21Copyright complaints (DMCA)
If you believe content infringes your copyright, you can send us a notice. The official terms explain what to include.
22Export compliance and sanctions
You may not use the services where U.S. export control or sanctions laws prohibit it.
23Governing law and venue
These terms are governed by the laws of Texas. Disputes are heard in the state or federal courts located in Texas.
24Changes to these terms
Updates take effect when posted. Continuing to use the services means you accept them.
25Contact
Questions about this agreement? Write to us, and a real person will reply.
